What If My Skincare Products Were Exposed to Heat During Shipping?Updated 10 days ago

We take every precaution to ensure your order arrives safely, but temperature fluctuations during transit can occasionally occur — especially in warmer climates.

Here’s What You Can Expect

• Slight warmth or separation: Normal and temporary.

  Simply place the product in the refrigerator for a few hours, and it will return to its ideal texture.

• Off odor or visible leakage: Contact our Customer Support Team — we’ll make it right.

Important Note

All Manna skincare products are made to withstand short-term exposure to heat or cold without losing their benefits.

However, if you believe your product was compromised in transit, please reach out to [email protected] with photos of the packaging and product.