What If My Skincare Products Were Exposed to Heat During Shipping?Updated a month ago

We take every precaution to ensure your order arrives safely, but temperature fluctuations during transit can occasionally occur — especially in warmer climates.

Here’s What You Can Expect

• Slight warmth or separation: Normal and temporary.

  Simply place the product in the refrigerator for a few hours, and it will return to its ideal texture.

• Off odor or visible leakage: Contact our Customer Support Team — we’ll make it right.

Important Note

All Manna skincare products are made to withstand short-term exposure to heat or cold without losing their benefits.

However, if you believe your product was compromised in transit, please reach out to [email protected] with photos of the packaging and product.