International Returns – Do I Have to Pay Taxes or Customs Fees?Updated a month ago

At Manna Vitality, we want every customer to be completely satisfied with their purchase. However, international returns are more complex than domestic ones, and we want to be transparent about what to expect.

✨ Preferred option: Store Credit

If you’re not completely happy with your order, we’re happy to offer store credit for the full value of your purchase. This is usually the easiest and most cost-effective option, as it avoids international shipping and customs complications.

📦 If you still wish to return your order internationally

    •    You will be responsible for all return shipping costs, including any customs duties, import taxes, and fees charged by your local authorities.

    •    These costs are non-refundable and will not be reimbursed by Manna Vitality.

    •    Our standard return policy also applies: fewer than five sachets may be used, capsule bottles must remain sealed, and all items from promotional bundles must be returned together. A $22 USD restocking fee will also be deducted.

    •    Refunds are only processed once the products have been safely received and inspected at our U.S. warehouse.

Because of the cost and logistics of international shipping, we strongly encourage customers to consider store credit as the simplest solution. This allows you to try another product or re-order when you’re ready, without losing value to international carrier fees or customs.